{"id":25591,"date":"2022-03-23T14:23:18","date_gmt":"2022-03-23T14:23:18","guid":{"rendered":"https:\/\/editormalaysia.com\/?p=25591"},"modified":"2022-03-23T14:33:09","modified_gmt":"2022-03-23T14:33:09","slug":"shopee-diperintah-pulangkan-rm2-70","status":"publish","type":"post","link":"https:\/\/editormalaysia.com\/?p=25591","title":{"rendered":"TTPM PERINTAH SHOPEE PULANGKAN RM2.70 KEPADA PENGGUNA"},"content":{"rendered":"
KUALA LUMPUR: Shopee Mobile Malaysia Sdn.Bhd (Shopee) diperintah memulangkan RM2.70 kepada seorang pekerja pencuci kereta selepas produk yang diterima tidak sepertimana yang dipesan sewaktu pembelian di Shopee.<\/span><\/div>\n
Perintah itu dikeluarkan oleh Tribunal Tuntutan Pengguna Malaysia (TTPM) Cawangan Kuala Lumpur selepas pendengaran kes itu di hadapan Presiden Mohamad Hafisol Yusoff dengan kehadiran kedua-dua pihak, Penuntut dan Penentang (Shopee).\u00a0<\/span>Shopee juga diperintahkan untuk membuat pemulangan RM2.70 tersebut di dalam bentuk wang tunai dan bukannya dalam bentuk Shopee Voucher.<\/span><\/p>\n

Berdasarkan fakta kes, penuntut Shamsuddin Awang, 40, telah membeli span penggilap kereta di Shopee pada 1 November 2021. Namun span yang dihantar kepadanya bukan bersaiz diameter skru 10 milimeter seperti yang dipesan, sebaliknya bersaiz skru 8 milimeter.<\/span><\/p>\n<\/div>\n

<\/div>\n
Beliau telah memohon pertukaran dari penjual tersebut namun tidak dilayan sebaliknya penjual menawarkan pemulangan wang 10 sen daripada harga RM2.70 span itu. <\/span>Shamsuddin kemudiannya membuat aduan kepada Shopee berhubung pemulangan 10 sen itu, namun pihak Shopee membuat keputusan memihak kepada penjual dengan alasan pembeli telah menerima penghantaran produk tersebut.<\/span><\/div>\n
Merasa terhina dengan 10 sen tersebut serta diabaikan hak sebagai pengguna, \u00a0pada 24 November 2021 beliau memfailkan kes tersebut di TTPM Wilayah Persekutuan manakala satu saman diserahkan ke ibu pejabat Shopee di Mid Valley City Kuala Lumpur.<\/span>Shamsuddin berkata dia tidak terkilan membelanjakan ratusan ringgit semata-mata untuk menuntut RM2.70 itu kerana perkara penting baginya adalah untuk menuntut keadilan sebagai pengguna agar kes itu dapat menjadi pengajaran kepada masyarakat.<\/span><\/p>\n

“Ramai pembeli yang bersikap ‘tidak apalah, sikit sahaja’ apabila dianiaya oleh penjual \u00a0dalam setiap produk atau perkhidmatan sama ada dala talian atau luar talian.”<\/em><\/span><\/p>\n

“Ia menyebabkan pihak penjual atau pemilik laman e-dagang mengambil kesempatan mengaut keuntungan berganda hasil daripada sikap ‘tidak apa’ masayarakat<\/em>,” katanya.<\/span><\/p>\n

Menurutnya, TTPM boleh menerima kes tuntutan bagi sebarang urusniaga pembelian atau perkhidmatan yang tidak melebihi nilai RM50,000. Bagaimanapun, Penuntut dan Penentang tidak boleh diwakili peguam.<\/span><\/p>\n

“Sekiranya pihak Penentang gagal mematuhi \u00a0pampasan (Award) yang diperintahkan oleh TTPM, dia boleh dipenjarakan maksimum dua tahun di bawah \u00a0Subseksyen 117(1) Akta Perlindungan Pengguna 1999<\/em>,” katanya.<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

KUALA LUMPUR: Shopee Mobile Malaysia Sdn.Bhd (Shopee) diperintah memulangkan RM2.70 kepada seorang pekerja pencuci kereta selepas produk yang diterima tidak sepertimana yang dipesan sewaktu pembelian di Shopee. Perintah itu dikeluarkan oleh Tribunal Tuntutan Pengguna Malaysia (TTPM) Cawangan Kuala Lumpur selepas pendengaran kes itu di hadapan Presiden Mohamad Hafisol Yusoff dengan kehadiran kedua-dua pihak, Penuntut dan […]<\/p>\n","protected":false},"author":7,"featured_media":25592,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jnews-multi-image_gallery":[],"jnews_single_post":{"source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"1","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"0","show_inline_post_related":"0"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":""},"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_override_counter":{"override_view_counter":"0","view_counter_number":"0","override_share_counter":"0","share_counter_number":"0","override_like_counter":"0","like_counter_number":"0","override_dislike_counter":"0","dislike_counter_number":"0"},"jnews_post_split":[],"footnotes":""},"categories":[211,212],"tags":[1330,2100,2101],"class_list":["post-25591","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-laporan","category-utama","tag-shamsudin-awang","tag-shopee","tag-ttpm"],"acf":[],"_links":{"self":[{"href":"https:\/\/editormalaysia.com\/index.php?rest_route=\/wp\/v2\/posts\/25591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/editormalaysia.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/editormalaysia.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/editormalaysia.com\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/editormalaysia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25591"}],"version-history":[{"count":2,"href":"https:\/\/editormalaysia.com\/index.php?rest_route=\/wp\/v2\/posts\/25591\/revisions"}],"predecessor-version":[{"id":25594,"href":"https:\/\/editormalaysia.com\/index.php?rest_route=\/wp\/v2\/posts\/25591\/revisions\/25594"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/editormalaysia.com\/index.php?rest_route=\/wp\/v2\/media\/25592"}],"wp:attachment":[{"href":"https:\/\/editormalaysia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/editormalaysia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=25591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/editormalaysia.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=25591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}